Client care training

Receptionists to benefit from CVS’ new Client Care Training Hub

Receptionists and client-facing colleagues at CVS are set to benefit from a new Client Care Training Hub – which will support them in offering the best customer care to pet owners visiting their sites.

Thought to be an industry-first, the Client Care Hub aims to provide CVS' 1,100 receptionists – and other colleagues who look after clients in CVS' practices, crematoria and...